Devops Engineer


Description About the World Bank Group: Established in 1944, the World Bank Group (WBG) is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions: the International Bank for Reconstruction and Development (IBRD), the International Development Association (IDA), the International Finance Corporation (IFC), the Multilateral Investment Guarantee Agency (MIGA), and the International Centre for the Settlement of Investment Disputes (ICSID). With 189 member countries and more than 120 offices worldwide, the WBG works with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. ITS Vice Presidency Context: Information and Technology Solutions (ITS) enables the WBG to achieve its mission of ending extreme poverty and promote shared prosperity in a sustainable way by delivering transformative information and technologies to its staff working in over 150 locations. Our vision is to transform how the Bank Group accomplishes its mission through information and technology. In this fast-paced, ever-changing world, the formulation and implementation of the ITS strategy is an ongoing, iterative process of learning and adaptation developed through extensive consultations with business partners throughout the World Bank Group. ITS shapes its strategy in response to changing business priorities and leverages new technologies to achieve three high-level business outcomes: business enablement, by providing Bank Group units with innovative digital tools and technologies to transform how they deliver value for their clients; empowerment & effectiveness, by ensuring that all Bank Group staff are connected, able to find information, and productive to accelerate the delivery of development solutions globally; and resilience, by equipping the Bank Group to provide risk-based cybersecurity and robust data protection for a global network and a growing cloud platform. Implementation of the strategy is guided by three core principles. The first is to deliver solutions for business partners that are customer-centric, innovative, and transformative. The second is to provide the Bank Group with value for money with selective and standard technologies. The third principle is to excel at the basics by providing a high performing, robust, and resilient IT environment for the organization. The ITS Enterprise Services unit, provides a wide range of technical services: data centers, system administration, database, middleware, cloud, enterprise monitoring and identity and access management. The DevOps Engineer position is within ITSSM team which builds and operates a large, hybrid IT infrastructure, with thousands of servers, hundreds of databases and petabytes of data, spanning colocation sites, AWS and Azure Clouds. It utilizes modern, infrastructure as code tools like Chef, Terraform, Azure DevOps and Splunk. ITSSM is growing its DevOps and Automation capabilities to act as a Center of Excellence for the World Bank Group. You will be working as part of the team in an innovative, creative and agile environment to develop new products and automate existing ones (infrastructure, processes and systems). Additionally, you will help us to improve our customer experience. We provide a meaningful, open, and collaborative environment. We have many interesting and challenging problems to solve, providing you an opportunity to develop your skills while contributing to the mission of the World Bank. We value teamwork, openness, curiosity, and persistence. We will ensure that you will receive training and knowledge sharing across the team. Responsibilities: •Support enterprise hybrid cloud (AWS, Azure) infrastructure. •Innovate, looking for opportunities to improve the infrastructure operations. •Write code for automation of various aspects of infrastructure management. •Troubleshoot technical issues and escalate as needed. •Enhance monitoring capabilities, logging systems and define KPI metrics. •Develop technical documentation and operational procedures. Selection Criteria •Bachelor’s Degree with a minimum of 4 years relevant experience in Computer Engineering or relevant area or Master’s degree with a minimum of 2 years relevant experience. •Experience developing code in AT LEAST ONE high-level programing language (e.g. Java, JavaScript, Python, PowerShell). •Experience in automation/testing via scripting/programing. •Experience with automation products like Chef, Terraform and Ansible are a plus. •Ability to grasp high level concepts to create technical solutions to meet business needs. •Self-starter with a track record in learning new technologies. •Outstanding analytical and problem-solving skills, including the ability to define problems and analyze the root cause. Note: The selected person will be hired on a three years renewable Term contract which can be extended based on business needs and performance” World Bank Group Core Competencies The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories.