Consultancy - Fundoo Deployment, Office Of Innovation, 11.5 Months (Remote Based) Req#551293


UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.

Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.

For every child, innovate....

The Office of Innovation (OoI) works to catalyze UNICEF and partners’ expertise and resources to solve key challenges facing children and young people, with a view to sourcing, accelerating and scaling the most effective solutions to accelerate progress towards achieving the SDGs.   To achieve this the Office of Innovation uses an innovation portfolio management approach and leverages support from a range of stakeholders including from intergovernmental, multilateral, private sector, young people and non-governmental fora (think tank, academia).


UNICEF’s Youth Innovation portfolio supports the scale-up of radically innovative solutions that tackle problem statements that have been identified as organizational priorities.

There are 1.2 billion adolescents worldwide, the largest cohort ever, with 90% of those living in low- and middle-income countries, and 125 million living in areas affected by armed conflict. Despite progress in advancing wellbeing and participation of adolescent and youth people, there remains an urgent need to empower greater numbers of young people as agents, promote global connectedness, and support these young people through their civic engagement journey. The Youth innovation Portfolio includes field-tested solutions that contribute to young people’s empowerment, leadership and agency and improved accountability by decision makers to young people’s rights in both development and humanitarian settings. Young people offer skills, knowledge, ingenuity and a sense of justice and this portfolio seeks innovative solutions that enables them to take charge of their future and take responsibility for changing it for the better.

UNICEF is actively seeking approaches to empower young people with the skills they need to civically engage; to provide them with safe online and/or offline platforms to influence decisions and drive change at school, local governance, and national level; and to organize to co-create, design, and implement solutions that address local problems, especially in marginalized or under-represented communities.

A new way to look at 21st century skills learning

UNICEF Office of Innovation seeks an international expert to support scale up of FunDoo, a chat-based learning platform. FunDoo is built on largest WhatsApp-based career readiness solution for India. Built in partnership with UNICEF and Yuwaah, FunDoo is a WhatsApp and FB messenger based interactive platform to build 21st century skills and get career ready. Through bite-sized, vernacular content, helping youngsters do small activities and build life skills. FunDoo India has reached over 200,000 adolescent and young people with 21st century skills content.

The FunDoo curriculum is based on UNICEF's 21st Century Skills framework. Our pedagogy derives from the principles of Experiential learning which we implement through the concept of ‘tasks.’ funDoo is organized as a modular library of tasks that learners can choose from and is not sequential. Each task is designed to focus on one primary skill (as outlined in the framework), besides positively impacting a host of secondary skills.

How can you make a difference?

This role will support the design, delivery and scale of Fundoo in Indonesia and 2-3 new countries. The successful candidate will act as the main focal point for Office of Innovations; work closely with Indonesia country office to scale FunDoo and ensure timely and quality delivery of all components of the project.

The consultant will be reporting directly to the Innovation Manager.

Your main responsibilities will be

  • FunDoo Product review, research planning and execution for Indonesia
  • Gamifying FunDoo content: This work will simultaneously be testing and refining and gamifying content for increase user engagement, creating new/updating existing flows on RapidPro with the necessary function to make them more friendly for both users and inhouse UNICEF Indonesia’s developers, as well as developing the feedback mechanism flows for the continuous improvement.
  • Communication products for UNICEF Indonesia and Office of Innovations to capture the journey of FunDoo for advocacy and engagement and the branding guideline to make all modules aligned as one campaign.
  • Develop a FunDoo Global Deployment toolkit

To qualify as an advocate for every child you will have…

  • An advanced university degree (Master’s or higher) in *A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
  • A minimum of 5 years of professional work experience in a relevant field, such as innovation, gaming industry technology, product development, content development.,
  • Have of experience working with cross functional business, technology, operations, and customer experience teams
  • Proficient in Rapidpro
  • Care about learning, education and youngsters meeting their potential
  • Can pick up ideas and take them to reality fearlessly
  • Are resourceful in an ambiguous environment
  • Experience in working with multiple countries and with multiple stakeholders
  • Developing country work experience and/or familiarity with emergency is considered an asset.
  • Fluency in English is required, strong written and verbal competency is necessary Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

Payment details and further considerations

  • Monthly payment, based on monthly tasks and progress reports, approved upon monthly review with supervisor.
  • Consultant is responsible for his/her own health and travel insurance
  • Consultant is eligible for standard DSA for all work-related travel

For every Child, you demonstrate…

UNICEF's values of Care, Respect, Integrity, Trust, and Accountability (CRITA).

To view our competency framework, please visit here.

UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.

UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.


Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.

The selected candidate is solely responsible to ensure that the visa (applicable) and health insurance required to perform the duties of the contract are valid for the entire period of the contract. The candidate may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid).